One partner for the technology your business runs on

Questions we get before anyone picks a service

Do we have to take all of it?

No. Most clients start with one thing, usually whichever is costing them the most time, and add others later if it makes sense. Nothing here is bundled, and we will tell you when a second piece of work should wait.

Will you work alongside the IT person we already have?

Yes, and it is a common arrangement. Your person keeps what only they know, and we cover the rest. Managed IT has the detail, including how narrowly it can start.

How do you charge?

Managed IT is a monthly agreement scoped to your environment. Project work is quoted per project, or per stage for a larger build. Either way the scope and the price are agreed in writing before anything starts, and work outside it gets quoted and approved in advance rather than appearing on a bill.

What if we do not know what we need?

That is the normal starting point. Describe the parts of the week that frustrate you most, and the first thing you get back is a straight answer about what to fix first, including the parts you should leave alone for now.

Are you local to Chicago?

AIY Global is based in Chicago and works on site across the Chicago area when something needs hands on it. Most of what we do works remotely, so we support clients elsewhere in the United States too.