What we do
Most businesses don't have an IT department
They have whoever is most technical. It works until patching slips, a backup quietly stops completing, or that person takes a week off. We take the whole thing off your desk and document it as we go.
- Help desk and support included, not billed by the ticket
- Monitoring, patching and endpoint security on every device
- Backups verified by restoring from them
- Fully managed, or alongside the internal person you already have
Pick every scenario that makes you nod
The situations we see most often. Check the ones that fit, or open any row to read about it first. We'll show you what they add up to.
Check anything that sounds familiar. We'll show you what they add up to.
IT & security
The systems underneath, and who is looking after them.
Your most technical employee became your IT department by accident
Backups run every night, but nobody has ever restored one
People who left still have accounts, and nobody is certain who
Data & process
Manual work that should have been automated by now.
Your team spends hours managing data in Excel that should be automated
You use multiple programs that don't talk to each other
Someone manually compiles the same reports every week
Everything has to go through you to get answers
You enter the same information in multiple places
Simple questions about the business take days to answer
Online presence
Whether people can find you, and what they find when they do.
Your website was built years ago and describes a business you no longer are
Somebody a mile away searches for what you do and finds a competitor
Your Google profile has wrong details and you cannot get into it
AI
The work AI can take off your plate, and the AI your team already started using.
Your team started using AI on their own and nobody set any rules
Reviews arrive faster than anyone finds time to reply to them
You hear what a competitor did from one of your customers
There is nothing recent about your business for anyone to find
How we work
From first contact to the work running, here's what to expect.
Look
We learn what you run: systems, accounts, backups, and the work people still do by hand.
Recommend
A straight answer on what to fix first, what can wait, what to leave alone, and what each one costs.
Take it on
We build it, migrate it, or take it off your desk, documenting everything as we go.
Run it
Monitored, patched and supported, with one number to call and a regular review.
More detail on what each step involves: see our full process.
Let's find what's costing you time and money
Answer a few questions about where your week goes and what your systems are doing to you. We read every answer before we call, so the first conversation starts somewhere useful.